What will we be discussing?

Paramedics and Emergency Medical Dispatchers are continually exposed to numerous sources of stress as part of their work in EMS.  To build resiliency, EMS leaders must be prepared to develop and maintain a comprehensive resiliency program that addresses both personal and organizational factors.

Presenters
Dr. Lori Gray & Mr. Vince Savoia

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A devastating earthquake in September 2010 and followed by a severe aftershock in February 2011 caused widespread damage in the city of Christchurch, New Zealand’s second largest city. The St. John Ambulance service, is the country’s emergency services provider and had sixteen ambulances operational within half an hour after the earthquake and received almost 700 calls within the first six hours. This presentation will share how the St. John Ambulance Service, ensured the continuity of operations to effectively manage emergency response.

Presenter
Colin Lawrence from The Order of St. John

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